SHIPPING POLICY
1. Shipping Coverage
We offer shipping across all major cities and towns in India. Our courier partners help us ensure safe and timely deliveries to even remote areas. However, there may be some regions where we might face logistical challenges. If we are unable to deliver to your location, you will be notified at checkout.
2. Shipping Charges
- Express Shipping: If you require faster delivery, we provide an express shipping option at an additional charge of ₹[express fee], available for select locations.
3. Delivery Timelines
- Standard Delivery: 5-7 business days for metro cities and 7-10 business days for other locations.
- Express Delivery: 1-3 business days, available for select cities only.
- Note: Delivery timelines may vary based on your location, product availability, and public holidays.
4. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and public holidays) after you receive your order confirmation email. Once your order has been dispatched, you will receive a tracking number via email/SMS to track your package.
5. Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation with a tracking link. You can use this link to track the status of your shipment in real-time.
6. COD (Cash on Delivery)
We offer Cash on Delivery (COD) across most locations in India. An additional fee of ₹[COD fee] may apply for COD orders. Please ensure you have the exact amount ready as our delivery partners may not carry change.
7. Handling Delays
Occasionally, unforeseen circumstances such as weather conditions, strikes, or logistical challenges may cause delays. In such cases, we will notify you promptly and work to resolve the issue as quickly as possible.
8. Undeliverable Packages
In the event that a package is returned to us due to incorrect address details, unavailability of the recipient, or failure to collect, we will contact you to arrange for redelivery. Additional shipping charges may apply.
9. International Shipping
Currently, we only ship within India. We are working towards offering international shipping options in the near future.
10. Contact Us
If you have any questions or concerns regarding shipping, feel free to contact our customer support team at [hvcover@gmail.com] or [7208008720]. We're here to help!